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Privacy Policy

Privacy Policy Carplakes.com

Last updated: March 14, 2025

Carplakes.com (hereinafter: "we" or "Carplakes") respects the privacy of its visitors and users. In this privacy policy, we explain what personal data we collect, why we collect it, how we use it, and what rights you have with regard to your data.

1. Who are we?

Carplakes.com is an online platform aimed at carp anglers, offering carp fishing vacations, locations, and services. We are responsible for the processing of personal data as described in this document.

2. What data do we collect?

We collect and process personal data that you actively provide to us, as well as data collected automatically. This may include the following:

  • Contact details: such as first and last name, email address, phone number, mailing address.
  • Account information: username, password (encrypted), profile information.
  • Reservation and booking details: travel preferences, dates and locations of bookings, any special requests.
  • Payment details: bank details or payment information (only where necessary, for example when processing bookings).
  • Correspondence: content of messages you send to us via the contact form, email, or chat.
  • Website usage: IP address, browser type, date and time of visit, pages you visit, device and software details (via cookies and similar technologies).

3. How do we collect your data?

  • When you visit our website: We automatically collect certain data about your interaction with our website through cookies and similar technologies.
  • When you fill out a form: For example, when requesting contact, subscribing to our newsletter, or creating an account.
  • When you make a booking or reservation: We need certain information to organize and confirm your trip or stay.

4. Why do we process your personal data?

We process personal data for the following purposes:

1. Services

To process and execute bookings or reservations, respond to inquiries, and provide customer support.

2. Account management

When you create an account, we store your login details so you can view your booking history and manage your reservations.

3. Communication

To keep you informed about reservation details, relevant changes, newsletters, and marketing information (only if you have given your consent).

4. Website improvements

To optimize our offering and user experience through data analysis and the collection of statistical information.

5. Legal obligations

To comply with legal obligations, such as administrative and tax obligations, or to comply with requests from competent authorities.

5. On what basis do we process your data?

We only process your data if there is a legal basis for doing so, such as:

  • Consent: for example, to send our newsletter.
  • Execution of an agreement: for example, to process your booking or reservation.
  • Legal obligation: for example, in the case of tax retention obligations.
  • Legitimate interest: for example, to analyze and improve our website or to prevent fraud.

6. How long do we retain your data?

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless there is a legal obligation to retain it. The retention period therefore depends on the type of data and the purpose. Once your data is no longer needed, we will delete or anonymize it.

7. Sharing personal data with third parties

We only share your personal data with third parties when necessary:

  • Service providers: such as hosting parties, payment providers, or email service companies that assist us in providing our services.
  • Travel and accommodation providers: when you make a booking, we share relevant information with the relevant provider.
  • Legal authorities: if we are required to disclose data on the basis of legislation or regulations or a binding decision by an authority.

We enter into appropriate processing agreements with parties that process personal data on our behalf, ensuring that they handle your data with care and comply with relevant laws and regulations.

8. Cookies and similar technologies

Carplakes.com uses cookies to ensure our website functions properly, to analyze usage, and to offer personalized content or advertisements. For more information about our use of cookies and how you can manage your cookie preferences, please refer to our [Cookie Policy] (refer to a separate document or section if available).

9. Security of your personal data

We take appropriate technical and organizational measures to protect your personal data against loss or unlawful processing. These measures include password encryption, secure connections (SSL/TLS), and access controls.

10. Your rights

You have the right to:

1.Request access to the personal data we process about you.

2.Request for correction if your data is no longer correct.

3.Deletion of your data, where permitted by law.

4.Restriction of processing , for example if you dispute the accuracy of your data.

5.Object to processing based on a legitimate interest or to direct marketing.

6.Data portability to request (data portability), so that you can obtain your data in a commonly used file format.

To exercise these rights, please contact us using the contact details at the bottom of this privacy policy. We will respond to your request as soon as possible, within the legally required time limits.

11. Contact details

Do you have any questions, comments, or complaints about this privacy policy or how we handle your personal data? Please contact us at:

  • Email address: info [at] carplakes.com
  • Address: Rue Barrage d'Argancy, 57140 Woippy, France
  • Phone number: +31 (0)6 25 59 76 78

We recommend that you contact us first if you have a complaint. If we are unable to resolve the issue, you can contact the national supervisory authority.

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